Privacy Policy

This policy explains how we may collect information about you and then use it in order to satisfy your booking or purchase requirements. It also outlines the security measures we take in order to protect your privacy and gives certain assurances on things that we will not do.

When you place an order or book a hotel, we collect your name, e-mail address, mailing address, phone number and credit card information. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Use of information

We will use personal information about you for a number of purposes, including:

to advise you of any changes or problems with your hotel booking
to help us to administer accounts, services and products which we offer
to help detect fraud or loss
to advise you if you have won any competition or prize giveaway
to write to you (including electronic mail) or to telephone you (including SMS) with information about our services or products or offers from the hotels participating in the Welsh Rarebits guides or website. This information is sent to you normally via electronic mail in the form of an e-newsletter more than once a month.
To change the personal details we hold about you click here or write to us at the address at the bottom of this page.

Disclosure of information

We do not sell or disclose your personal information to other companies without your prior consent. We do not sell mailing lists to third parties. If you do not wish to be contacted by us or receive the members' newsletter, please let us know.

Protection of information

We maintain strict security measures in order to protect personal information. This includes following certain procedures, for example encrypting data on our websites and in order to ensure compliance with all applicable legal requirements.

The Internet

If you communicate with us via the Internet then we may occasionally use email to contact you about our services and products. When you first provide personal information to our website we will normally give you the opportunity to indicate whether you would prefer us not to contact you in this way. However, you can always send us an email at any time to change your preferences.

Cookies

Cookies are small pieces of information that are stored on your computer's hard drive by your browser. These allow us to store your account information and provide features to make your shopping on our website easier. Most browsers allow the cookie function to be turned off. If you want to know how to do this look at the help menu on your browser. Our site makes use of cookies.

Cookies are used for the following purposes:

Site administration
Completing the user's current activity
Research and development

If you would like any more information or you have any comments on our privacy policy then please write to us at:

Welsh Rarebits
Prince's Square
Montgomery
SY15 6PZ

Data protection registration

To be advised

We may amend this policy from time to time, in which case the amended version will be published on our website. This policy applies to personal information held about individuals. It does not apply to information we hold about companies and other organisations.

Third-party sites

This website may contain links to other websites. Such links are provided solely as a convenience for you. Welsh Rarebits is not responsible for the security practices of such websites.